At Seltec FZC, customer satisfaction is important to us. If the item you received is damaged, not as described, or incorrect, you're covered under the Seltec FZC Money Back Guarantee.

We understand that from time to time, you may need to return an item for an exchange, refund, or store credit. Please review our return policy below:

General Return Terms

• Returned items must be in clean, unused, original condition, and must include the manufacturer's original packaging.

• Returns for refund will only be accepted within 30 days of the purchase date. Items returned after 30 days may only be eligible for store credit, unless otherwise approved.

• Special order parts are subject to a 20% restocking fee.

• A handling and restocking fee may apply to all returns. The default restocking fee is 20%, unless stated otherwise.

• For help with return shipping, contact us to request a discounted return shipping label (cost will be deducted from your refund).

  
  

Return Shipping Address

SELTEC FZC
P.O. Box: 49714
Hamriyah Free Zone
Sharjah, United Arab Emirates

If you have any questions or need assistance with a return, please contact us by phone or email. We are here to help!